Let us remind you that we strongly recommend keeping your genuine Baxter product away from direct heat sources such as heaters or fireplaces, and light such as from windows as heat and light can cause significant changes in the leather’s colour. It is important, when cleaning the leather, to rub the moistened leather very gently, as the “grain” becomes more delicate when damp. When there is a liquid stain it should be cleaned immediately with an absorbent cloth. Be careful not to enlarge the stain, but to reduce it as much as possible, by cleaning from the edge of the stain towards the middle. If there are large stains of chocolate, jam or lipstick, etc., always remove the excess quickly with, for example, the smooth edge of a spoon taking care not to make the stain larger, but to reduce it as much as possible by working from the edge toward the centre of the mark. If it is still necessary, use the specific cleanser on a cloth taking care not to enlarge the mark.
All the products were specially researched and tested exclusively for Baxter’s leather. We recommend that you only use cleaning and maintenance products supplied by Baxter. Generic products can cause permanent damage to the finish. For treatment to be effective, it is important to treat and take care of the leather regularly (at least once every 6 months) in order to remove dirt as well as the gradual build-up caused by perspiration and body fats. Deposits left for longer periods of time can become particularly difficult to remove and subsequent treatment may not give the desired results.
In order to see the technical details of our products and their composition, visit www.fenice.care/baxter/.
In the event the problems are more complex and for any doubts in this respect, we recommend addressing to Baxter’s sales point or contacting us:
- T. +39 0445 425507 Monday-Friday 8.00 a.m.-12.30 p.m. / 2.00 p.m.-5.30 p.m.(excluding public holidays). Italian local time.*
* To have access to the dedicated assistance service, it is essential to provide the serial number of the item, which is reported both on the warranty and on the item itself.